Shipping and Returns

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Shipping

 

We ship directly from Switzerland using UPS. Most orders ship within one business day of purchase and arrive within 3-5 days. Upon shipping, you will receive a tracking number to track your parcel.

 

Shipping to the US

Price – Free shipping on orders over $150. All other orders ship for $10.
Time – most packages arrive within 3-5 days of ordering


 

DON’T RETURN. U-TURN.

With a current return rate of 8%, well below the industry average of around 20%, we’re pretty sure you’re going to love your new Baabuks.

But what’s the easiest way to return shoes that are too big or too small? Don’t.

That’s right. Keep ‘em and gift them to a friend or family member and we’ll give you 50% off one pair at the regular retail price.

We call this a U-Turn because:

  1. You save money on return postage.
  2. You make a friend happy.
  3. You get 50% off your very own pair.
  4. You get your new pair quicker

Please contact info@baabuk.com  within 30 days of delivery and you will get a code for your next purchase with a 50% discount.

 

Traditional returns:

If this offer doesn’t suit your needs, we also have a 30-day guarantee and return policy. For returns or exchanges, please complete our return authorization form (or contact info@baabuk.comwithin 30 days of delivery. After we receive and inspect your returned items, we’ll either replace or refund your order per your request. You are responsible for the cost of return shipping to our US warehouse.

Once you complete the return form, you'll receive an email confirmation with further instructions.

For return and refund conditions, please review our Terms and Conditions.

Final clearance items are not eligible for refunds or exchanges.